Proud to say... "We're different!"

What differentiates a great company from a good one is what happens after the sale. This is the very place BCI thrives.  At BCI, we measure customer service in terms of results, not effort.

Saying what we do, and doing what we say is "how" BCI manages customer expectations.  Nowhere else is this as evident as in our service department.

TCO:  Total Cost of Ownership includes much more than front-end cost, and BCI offers a wide variety of preventive and break-down maintenance programs (motive and stationary power) that address keeping your operating costs as low as possible.  Click the Sevices button to check it out.

 

Parts, Service, & Installation

Check out our pallet of service and after-the-sale support.

BCI is a full-service battery Company.  On our business cards, under the logo, you will see, "Whatever it takes!  That is an expensive statement. 

It is that commitment which makes BCI a great company to do business with -- and even work for.  It requires that we carry inventory, employ high-quality technicians, educated sales professionals, perform maintenance on and off site, perform after-hours service calls, and even purchase the best volt-meters made.  Below is a partial list of what BCI offers: 

Parts, Service & Installation Services:

  • Parts Inventory at each location
  • Training: we'll coach your employees on do's & dont's of batteries
  • PRE-OSHA inspection reviews & Safety Equipment: (we'll walk you through the process and get you compliant, before it's too late)
  • Live (hot) back-up system installs of stationary battery systems 
  • System Installation (steel rack erection)
  • FIFO battery-ready indicator systems
  • Watering systems
  • Battery Changing Systems
  • (includes stands, cranes, lifting equipment, and installation)
  • On-site Repairs & lead weldments 
  • Field testing
  • Watering Services
  • Shop Work: Equalization, Acid adjustment, Discharge Testing, Washing
  • Power Consumption Analysis: How much battery do you really need?
  • Power Sales Training:  Let us coach your forklift sales reps to more effectively do demos, integrating Truck Battery & Charger (the video feedback takes sales to the next level)